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Frequently Asked Questions
What is included in your packages?
Isn't this just an app?
You just want to use my customers to build your brand.
Can I make money from using this tool?
About The App
Where is the Smart Plant Home app available?
Why should customers choose this app over other plant ID or care apps?
Other apps may offer a single service such as identifying plant or a care calendar. Our app is jam packed with useful services backed by actual experts with experience to answer your customer's care questions.
How does the Care Calendar work?
Watch this short video for an overview of the Care Calendar feature! We link the products that you sell in store to our user's plants. When their plants need a product like soil or fertilizer, we send them to you!
What is the Scan a Plant feature?
Watch this short video for an overview of the plant scanner! Customers can scan or plant's barcode (or type it's name in) to recieve instant care. Think of this as a plant tag in their pocket.
What is Plant ID?
How many app users do you have?
We currently have over 500k monthly engaged app users with one of the highest industry engagement rates. Our app users love learning about new plants, products, and where they can buy local.
Is the app free to use?
Yes! Anyone can download the app and add the plants they own to their care calendar. We take it from there and link them back to you to buy the care products they need. Anyone who wants access to our experts and unlimited plant id’s can purchase a premium subscription. Best part, you make $10 when your customers go premium!
If my customers join your app why would they come to my store?
Can you make the app look like it's for our store?
How much time is involved for me to set-up?
Set-up ranges from 4 hours to 4 weeks depending on the package, your internal processes, and current systems. We have a dedicated team to help, and we do the heavy lifting.
How do I get started?
I don't have the bandwidth to execute this kind of program.
Is this an all or nothing? Can I step into your program?
What makes SPH different compared to other eCommerce solutions for the green industry that have recently hit the market?
Why should I choose a SPH eCommerce package?
What if I have an eCommerce solution already?
Awesome - plug that into your SPH Hub. We will help increase your online sales, bring customers back every month, and ensure they're successful well after the sale.
Do you have a demo ecommerce site?
Yes! View our demo ecommerce site here. We add your logo to the top left and you choose 3 rotating banners to make this your store's ecommerce site. This site comes pre-loaded with tons of plants and products that you can sell direct without carrying inventory. You can also add the plants and products you sell in store to your site too for pickup!